Online Help

Shared Folders

01. Shared Folders – FAQ

What are Shared Folders?
Shared Folders are secured online folders that can be accessed online by multiple Collaborators. Shared Folders contain documents that can be shared, in review, or archived.
Who…

02. How can my organization use Shared Folders?

Shared Folders bring several key benefits to your organization:

Simplify the sharing of documents for projects, teams, departments, external partners…
Make it easy to grant access to multiple folders to…

03. Who is a Folder Manager?

A Folder Manager is a person who can created Shared Folders and manage access to those Shared Folders he created. Depending on your setup, you may grant Folder Manager permissions:…

04. How do I grant Folder Manager privileges?

Only the account administrator can grant Folder Manager privileges to an Author. To do so:
1. Go to the Collaborators page
2. Find the Author row and select the Edit…

05. How can I change the Folder Owner?

Only the Folder Owner (the person who created the Shared Folder) can re-assign ownership to another Folder Manager.
To updated ownership on a Shared Folder you created:
1. Go to…

06. How do I manage collaborators access to my Shared Folders?

Shared Folders you own are identified in the left-pane (under “Shared Folders” menu) with a tool icon.
To manage collaborators access, go to a Shared Folder you own. The right-pane…